Terms of Service

1. Agreement

These Terms of Service ("Terms") are a binding agreement between you (and any organization you represent) and Studio Dev Hub LLC ("Tulvo"). By creating an account or otherwise using the Service, you accept these Terms. If you accept these Terms on behalf of an organization, you represent that you are authorized to bind it.

2. The Service

Tulvo is work-management software for creating and organizing boards, documents, and reports, with AI-assisted features and tools for publishing pages. We may update, add, or remove features over time.

3. Accounts

You must provide accurate information, keep your credentials secure, and remain responsible for all activity under your account. You must be at least 16 (or the age of digital consent in your country).

4. Acceptable use

Your use is subject to our Acceptable Use Policy, which is incorporated into these Terms. A violation of that policy is a breach of these Terms.

5. Customer Data and ownership

You own your Customer Data. As between you and Tulvo, you retain all rights to content, data, and applications you create, upload, or deploy. You grant Tulvo a limited, worldwide license to host, process, transmit and display it solely to provide and secure the Service and as you instruct (including the AI features you request).

We own the platform. Tulvo and its licensors own all rights in the Service - software, templates we provide, documentation, trademarks, and underlying technology.

Feedback. We may use suggestions you send us without restriction or obligation.

6. AI features

Tulvo's AI generates outputs from your inputs. AI output may be inaccurate or incomplete; you are responsible for reviewing it before relying on it. Do not use AI features in violation of the Acceptable Use Policy or the law. See the AI & Automated Decision-Making Disclosure.

7. Third-party services and Deploy

The Service integrates with third parties (Slack, Notion, Google, Stripe, Cal.com, Partnero, and others) and lets you deploy and host your own applications and code. You are responsible for: your use of third-party services (subject to their terms); the content, legality and security of anything you deploy; and obtaining any rights needed for code or assets you upload.

8. Fees, billing and trials

Our plans are Free, Pro, Business, and Enterprise. Paid plans are billed according to the pricing shown at checkout. Unless stated otherwise, subscriptions renew automatically; fees are charged in advance via Stripe; and fees exclude taxes, which you are responsible for. Trials and refunds are governed by our Refund & Cancellation Policy. We may change pricing on renewal with prior notice.

9. Term and termination

These Terms apply while you use the Service. You may cancel at any time. We may suspend or terminate access for breach, non-payment, or risk or legal exposure. On termination, your right to use the Service ends. The Privacy Policy and Data Processing Agreement describe how data is handled.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, TULVO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT. WE DO NOT WARRANT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TULVO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE OR DATA. TULVO'S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNTS YOU PAID TO TULVO IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow these limits, so they may not fully apply.

12. Indemnification

You will defend and indemnify Tulvo against third-party claims arising from your Customer Data, your deployed applications, or your breach of these Terms or the AUP, to the extent permitted by law.

13. Changes

We may update these Terms. For material changes, we will give notice by email or in the product. Continued use after the changes take effect means you accept them.

14. Governing law and disputes

These Terms are governed by the laws of the State of New Mexico, USA, without regard to conflict-of-laws rules. The state and federal courts located in New Mexico have exclusive jurisdiction, unless mandatory local law gives you the right to proceed elsewhere.

15. Contact

Please feel free to contact us at support@tulvo.io · Studio Dev Hub LLC, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA